Our Promise
Our Promise
Craftsmen should stand behind their products. We know buying furniture online can seem scary. That’s why we promise:
1. If your furniture isn’t built in the color, size, or style you ordered, we’ll fix or - replace it.
2. If your furniture arrives damaged, we’ll fix or replace it.
3. If your furniture ever cracks or splits, we’ll fix or replace it.
The Iron Clad Promise is our guarantee to you for as long as you own your custom Iron By Iron Woodworks furniture. Even though we build hundreds of tables each year, our small team is like a family. If everything isn't perfect, you won’t get stuck behind call centers and big company policies. The person who answered the call to help you place the order will be there if you need help after the sale. Call us or email us at info@oakgrovecustomfurniture.com to get taken care of swiftly.
Our furniture is handcrafted from real wood and we recognize that it may not be the best option for everyone. Please read "What should I know about Oakgrove Custom Furniture before ordering?" on our FAQ page for our cosmetic standards.
Our furniture is handcrafted from real wood and we recognize that it may not be the best option for everyone. Please read "What should I know about Oakgrove Custom Furniture before ordering?" on our FAQ page for our cosmetic standards.